Accessibility Statement

Last Updated: July 26, 2026

BurnCo Heating & Air is committed to making our website and HVAC services accessible to all customers, including people with disabilities. We believe everyone should be able to obtain information, request service, and communicate with our team as easily as possible.

Our Accessibility Efforts

We are continually working to improve the accessibility and usability of our website. We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as guidance for these efforts.

Accessibility considerations may include:

• Providing text alternatives for meaningful images

• Using readable fonts and sufficient color contrast

• Organizing pages with clear headings and labels

• Supporting keyboard navigation where possible

• Providing visible focus indicators

• Creating clearly labeled contact forms

• Using descriptive links and buttons

• Supporting screen readers and browser-zoom features

• Reviewing the website for accessibility barriers

Because website content and technology continue to change, we cannot guarantee that every page or feature will always be completely accessible. However, we are committed to identifying and addressing accessibility issues when they are brought to our attention.

Third-Party Content

Some features or content may be provided by third-party platforms, such as Wix, Google Maps, social media websites, scheduling services, manufacturers, or financing providers. BurnCo does not control the accessibility of these third-party platforms, but we welcome reports of difficulties accessing them through our website.

Assistance and Alternative Access

If you have difficulty using any part of this website, accessing information, or submitting a service request, please contact us. We will make reasonable efforts to provide the information or service through an accessible alternative, such as telephone, text message, or email.

When contacting us, please describe:

• The page or feature you were attempting to use

• The accessibility issue you experienced

• Your preferred method of receiving assistance

Contact Us

For accessibility assistance, feedback, or accommodation requests, contact:

BurnCo Heating & Air
Email: burncohvac@gmail.com
Phone: 270-727-8676

We will make reasonable efforts to respond promptly and provide appropriate assistance.